Privacy Policy

This page is an English translation of the Italian Privacy Policy, provided for convenience. In the event of any discrepancy between the two versions, the Italian version prevails.

This Privacy Policy describes how The Singing Family (hereinafter the “Controller”) collects, uses and protects the personal data of users who visit the website www.thesingingfamily.it, in accordance with Regulation (EU) 2016/679 (GDPR) and Legislative Decree 196/2003, as amended by Legislative Decree 101/2018.

1. Data Controller

The Singing Family
Via Federica Galli 7 – 20126 Milan (MI), Italy
VAT No. 09258560961
Email: info@thesingingfamily.it
Phone: +39 348 304 2530

2. Data collected and purposes of processing

2.1 Browsing data

The IT systems and software procedures used to operate this website acquire, in the course of their normal operation, some personal data whose transmission is implicit in the use of Internet communication protocols. This is information that is not collected in order to be associated with identified data subjects but which, by its very nature, could, through processing and association with data held by third parties, allow users to be identified. This category includes: IP addresses, browser type, operating system, domain name and addresses of the website from which access or exit was made, date and time of the visit, number of files requested and related data.

Purpose: technical management of the website, IT security, anonymous aggregate statistical analysis.
Legal basis: legitimate interest of the Controller (Art. 6(1)(f) GDPR).
Retention: 30 days, unless required for the investigation of offences.

2.2 Newsletter subscription

Those who subscribe to the newsletter voluntarily provide their email address. The data is used exclusively to send communications about the activities, shows and news of The Singing Family.

Purpose: sending commercial communications and updates about our activities.
Legal basis: the data subject’s consent (Art. 6(1)(a) GDPR).
Retention: until consent is withdrawn.
Right to unsubscribe: you may unsubscribe at any time using the link in every email or by writing to info@thesingingfamily.it.

2.3 Communications by email or telephone

Those who contact the Controller through the contact details given on the website (email or telephone) voluntarily provide their contact data, which is necessary to provide the requested service.

Purpose: responding to the requests received.
Legal basis: performance of a contract or pre-contractual measures (Art. 6(1)(b) GDPR).
Retention: the time strictly necessary to fulfil the request, unless otherwise required by law.

2.4 Professional contacts (theatres, clubs, festivals, cultural institutions)

The Controller processes the professional contact data of theatres, clubs, festivals, series and cultural institutions (name of the venue, name and role of the contact person, work email address and telephone number). The data is collected from public sources, such as the venues’ websites, or provided directly by the data subjects.

Purpose: offering the Controller’s shows and concerts to those in charge of programming, by email, telephone and newsletter, and managing professional relationships.
Legal basis: the Controller’s legitimate interest in promoting its business to industry professionals (Art. 6(1)(f) GDPR), following a balancing assessment against the rights of the data subject.
Retention: for the duration of the professional relationship and in any case no longer than 24 months from the last contact, unless the data subject requests otherwise.
Objection: every email contains a link to unsubscribe from communications; you may object to the processing at any time by writing to info@thesingingfamily.it. Deletion requests are carried out without delay.

3. Disclosure and dissemination of data

Personal data is not transferred to third parties, nor disseminated. It may be shared exclusively with:

  • providers of technical services necessary for the operation of the website (hosting provider, email sending and newsletter management service, including Brevo), appointed as Processors pursuant to Art. 28 GDPR;
  • competent authorities in the cases provided for by law.

4. Transfer of data to third countries

Data is not transferred to countries outside the European Economic Area (EEA). The fonts used on the website are served locally (not through Google servers); therefore no transfers of font-related data to Google LLC take place.

5. Rights of the data subject

As a data subject, you have the right to:

  • Access (Art. 15 GDPR): obtain confirmation as to whether or not personal data concerning you is being processed and, if so, access it.
  • Rectification (Art. 16 GDPR): obtain the correction of inaccurate data or the completion of incomplete data.
  • Erasure (“right to be forgotten”) (Art. 17 GDPR): obtain the erasure of data in the cases provided for by the regulation.
  • Restriction (Art. 18 GDPR): obtain the restriction of processing in the cases provided for.
  • Portability (Art. 20 GDPR): receive the data concerning you in a structured format, where the processing is based on consent or contract.
  • Objection (Art. 21 GDPR): object to the processing on legitimate grounds.
  • Withdrawal of consent (Art. 7 GDPR): withdraw consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.
  • Complaint (Art. 77 GDPR): lodge a complaint with the competent supervisory authority (in Italy: Garante per la protezione dei dati personali).

To exercise your rights, write to: info@thesingingfamily.it

6. Cookies

The website uses technical cookies necessary for its operation. For detailed information on the cookies used, see our Cookie Policy.

7. Changes to this policy

The Controller reserves the right to amend this Privacy Policy at any time. Changes will be published on this page, indicating the date of the update. You are encouraged to consult this page periodically.

Last updated: August 2026